Legal
Privacy Policy
Last updated: November 12, 2026
1. Information We Collect
TransYami collects information you provide directly to us, such as when you create an account, post a vehicle listing, or contact us. This includes: your name, email address, phone number (WhatsApp), vehicle details, photos, and transaction information. We also automatically collect usage data such as IP addresses, browser type, pages visited, and device information.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; connect buyers and sellers via WhatsApp; send promotional communications (with your consent); monitor and analyse usage patterns; detect and prevent fraudulent transactions; and comply with legal obligations under South African law.
3. Information Sharing
We do not sell your personal information. We may share your information with: vehicle listing buyers/sellers as necessary to complete a transaction; service providers who assist in our operations; law enforcement or government authorities as required by law; and business partners such as WesBank and MFC Nedbank for finance applications you initiate.
4. POPIA Compliance
TransYami complies with the Protection of Personal Information Act (POPIA) No. 4 of 2013. As a responsible party, we have implemented technical and organisational measures to protect your personal information. You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our Information Officer at privacy@transyami.co.za.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Cookies
We use cookies and similar technologies to authenticate users, remember preferences, analyse traffic, and deliver relevant advertising. You may control cookie settings through your browser. For more details, see our Cookie Policy.
7. Security
We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
8. Third-Party Links
Our platform may contain links to third-party websites including WesBank, MFC Nedbank, and insurance providers. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@transyami.co.za or write to: TransYami (Pty) Ltd, South Africa.